PRIVACY STATEMENT

Introduction
Green Hazel Bookkeeping (“we,” “us,” or “our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us via SMS (text messaging).

Information We Collect

Personal Information
When you opt-in to receive SMS communications from us, we may collect the following personal information:
Your mobile phone number
Your name
Your email address
Any other information you voluntarily provide

SMS Content
We collect and store the content of SMS messages you send to us and those we send to you. This includes inquiries, responses, and any other SMS communication.

How We Use Your Information
We may use the information we collect from you for the following purposes:
Service Delivery: To send you notifications, updates, and other information related to our bookkeeping services.
Customer Support: To respond to your inquiries and provide customer support.
Marketing: To send promotional messages and offers about our services, with your consent.
Compliance and Protection: To comply with legal obligations, enforce our terms and conditions, and protect our rights.

Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.

Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers and others.

Data Security
We implement appropriate technical and organisational measures to ensure the security of your personal information and SMS content. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Your Choices
Opt-Out: You may opt-out of receiving SMS messages from us at any time by replying “STOP” to any message you receive.
Access and Correction: You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

Changes to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our SMS services after such changes will constitute your consent to the changes.

Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
books@greenhazel.co

Effective Date:
By using our SMS services, you acknowledge that you have read and understood this SMS Privacy Policy and agree to be bound by its terms. Thank you for trusting Green Hazel Bookkeeping with your information.